Return Policy

We want you — and your pet — to love your order! 💛

If something isn’t right, you can request a return or exchange within 30 days of delivery.

Eligibility:

  • Item must be unused and in original packaging.

  • Proof of purchase is required.

     

    Non-returnable items: sale items, gift cards, or hygiene products (like grooming gloves once opened).

    To start a return, email returns@pawsnest.com with your order number and a brief explanation.